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Axora is a Series A BCG X startup building a B2B marketplace for industrial innovators.

Axora is a Series A BCG X startup building a B2B marketplace for industrial innovators.

ROLE

Product Designer

TEAM

Lead Designer, Product Managers & Engineers

TIMEFRAME

12 months (Internship)

ROLE

Product Designer

TEAM

Lead Designer, Product Managers & Engineers

TIMEFRAME

12 months (Internship)

ROLE

Product Designer

TEAM

Lead Designer, Product Managers & Engineers

TIMEFRAME

12 months (Internship)

CONTEXT

I joined on a 12-month university placement as a Product Designer, reporting directly to the Head of Product and working alongside product managers and a lead designer. My role was to help users find the information most relevant to them and convert that interest into qualified leads for sales. I used product data and user behaviour to identify opportunities and inform design decisions, with my work spanning marketplace UX, data visualisation and scalable sales tools across product, marketing, sales and engineering.

CONTEXT

I joined on a 12-month university placement as a Product Designer, reporting directly to the Head of Product and working alongside product managers and a lead designer. My role was to help users find the information most relevant to them and convert that interest into qualified leads for sales. I used product data and user behaviour to identify opportunities and inform design decisions, with my work spanning marketplace UX, data visualisation and scalable sales tools across product, marketing, sales and engineering.

DIARY

DIARY

Visualising Key Data

Problem: Axora had no shared source of truth for product data, with different teams relying on different numbers.

Solution: I built the first integrated dashboard, creating a shared source of truth used across teams and in monthly investor reporting.

Impact: More reliable data enabled faster decisions and more confident product prioritisation.



Increasing Marketplace conversion

Problem: The Drop-off data showed that the solutions pages weren't converting.

Process: Drop-off analysis and user testing showed that solution pages were text-heavy, lacked visual hierarchy and gave users no clear next step. I restructured the experience around a clearer headline, visuals, benefits, social proof and persistent CTA, then measured and refined the result.

Impact: Enquiries up 40%. More time on page, more calls booked



Scaling the Sales Team's Workflow

Problem: Following the marketplace page re-design we were getting more enquiries. More enquiries required more time from sales, and every follow-up needed an engineering ticket.

Solution: I developed a modular page template system, which sales team members could use to assemble pages themselves.

Impact: Page creation fell from around two weeks to 15 minutes, allowing sales to respond faster without relying on engineering.



Branding Marketing Assets

As Axora grew, I helped refresh the visual identity across the website and sales collateral so the brand better reflected the company it had become.



Owning & Presenting Product Work

I owned and presented product team work to the wider company, communicating the thinking behind key decisions and outcomes. The work was positively received by leadership and helped give the product team greater visibility across the business.



Helping to run industry events


Visualising Key Data

Problem: Axora had no shared source of truth for product data, with different teams relying on different numbers.

Solution: I built the first integrated dashboard, creating a shared source of truth used across teams and in monthly investor reporting.

Impact: More reliable data enabled faster decisions and more confident product prioritisation.



Increasing Marketplace conversion

Problem: The Drop-off data showed that the solutions pages weren't converting.

Process: Drop-off analysis and user testing showed that solution pages were text-heavy, lacked visual hierarchy and gave users no clear next step. I restructured the experience around a clearer headline, visuals, benefits, social proof and persistent CTA, then measured and refined the result.

Impact: Enquiries up 40%. More time on page, more calls booked



Scaling the Sales Team's Workflow

Problem: Following the marketplace page re-design we were getting more enquiries. More enquiries required more time from sales, and every follow-up needed an engineering ticket.

Solution: I developed a modular page template system, which sales team members could use to assemble pages themselves.

Impact: Page creation fell from around two weeks to 15 minutes, allowing sales to respond faster without relying on engineering.



Branding Marketing Assets

As Axora grew, I helped refresh the visual identity across the website and sales collateral so the brand better reflected the company it had become.



Owning & Presenting Product Work

I owned and presented product team work to the wider company, communicating the thinking behind key decisions and outcomes. The work was positively received by leadership and helped give the product team greater visibility across the business.



Helping to run industry events


Visualising Key Data

Problem: Axora had no shared source of truth for product data, with different teams relying on different numbers.

Solution: I built the first integrated dashboard, creating a shared source of truth used across teams and in monthly investor reporting.

Impact: More reliable data enabled faster decisions and more confident product prioritisation.



Increasing Marketplace conversion

Problem: The Drop-off data showed that the solutions pages weren't converting.

Process: Drop-off analysis and user testing showed that solution pages were text-heavy, lacked visual hierarchy and gave users no clear next step. I restructured the experience around a clearer headline, visuals, benefits, social proof and persistent CTA, then measured and refined the result.

Impact: Enquiries up 40%. More time on page, more calls booked



Scaling the Sales Team's Workflow

Problem: Following the marketplace page re-design we were getting more enquiries. More enquiries required more time from sales, and every follow-up needed an engineering ticket.

Solution: I developed a modular page template system, which sales team members could use to assemble pages themselves.

Impact: Page creation fell from around two weeks to 15 minutes, allowing sales to respond faster without relying on engineering.



Branding Marketing Assets

As Axora grew, I helped refresh the visual identity across the website and sales collateral so the brand better reflected the company it had become.



Owning & Presenting Product Work

I owned and presented product team work to the wider company, communicating the thinking behind key decisions and outcomes. The work was positively received by leadership and helped give the product team greater visibility across the business.



Helping to run industry events


REFLECTIONS

This year taught me that strong product outcomes rarely belong to one team. Working across product, sales, marketing and engineering showed me how much stronger design decisions become when they’re grounded in data and communicated clearly. In a scale-up, I also learnt to balance having a strong vision with knowing when new evidence should change it.

REFLECTIONS

This year taught me that strong product outcomes rarely belong to one team. Working across product, sales, marketing and engineering showed me how much stronger design decisions become when they’re grounded in data and communicated clearly. In a scale-up, I also learnt to balance having a strong vision with knowing when new evidence should change it.

TESTIMONIALS

"Olivia will have a massive impact on any project she becomes involved in. She has a natural design flair, picks up new concepts very quickly with minimal support, and is great at focusing on the customer need and journey.”

James Monighan, Head of Product @ BCG Axora


"She was like an additional member of our team and nothing we asked was too much. She is a collaborator whilst also being able to get on with tasks herself and own projects from start to finish."

Nicole Lyons, Head of Marketing @ BCG Axora

TESTIMONIALS

"Olivia will have a massive impact on any project she becomes involved in. She has a natural design flair, picks up new concepts very quickly with minimal support, and is great at focusing on the customer need and journey.”

James Monighan, Head of Product @ BCG Axora


"She was like an additional member of our team and nothing we asked was too much. She is a collaborator whilst also being able to get on with tasks herself and own projects from start to finish."

Nicole Lyons, Head of Marketing @ BCG Axora